cmarsh@synergy-intl.com

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So far Chris has created 122 blog entries.

Order Entry Speed Improvement

By | 2016-09-26T10:10:05+00:00 July 29th, 2016|

We optimized the process of entering Food Items on an order. We used the same approach we implemented on the other departments earlier in the year.

Fusion EDI (Export / Import)

By | 2017-05-16T14:06:10+00:00 July 12th, 2016|

One of Washington DC area's largest rental companies has acquired the rental division of the countries largest caterers. Both are Synergy clients and both use Fusion so we built an interface for the caterer to send their equipment order to the rental company electronically. And, then once imported by the rental company it's sent back to the caterer [...]

Faster Order Detail Saves

By | 2016-07-12T17:46:39+00:00 July 5th, 2016|

Much like we did with the other departments we have made the Food section of the Order Details screen much faster - our focus has been making the "Cloud" processes more efficient. From the users perspective, you'll only see things happening quicker.

delighted.com

By | 2017-05-16T14:06:11+00:00 June 30th, 2016|

"The fastest and easiest way to gather actionable feedback from your customers." That is what we've implemented in Fusion using a new 3rd party integration into "delighted.com" which will fire off an email which is both desktop and mobile friendly. The tool is simple to use and provides your customer with a single question to answer [...]

Manual PO’s

By | 2016-06-15T11:41:03+00:00 June 14th, 2016|

The Manual PO process now uses the same "treeview" display logic that is found in Event Entry -> Order Details. This is faster and cached making the process more efficient for Food, Beverage, Equipment or Miscellaneous items.

Series Management Improvements

By | 2016-06-14T10:18:36+00:00 June 10th, 2016|

We've spent some time adding features to our Series window including a brilliant new feature by allowing the creation of a Series when you in the Event Entry Window. Just click the + sign next to the Series ID number.

CRM and Sales People

By | 2017-05-16T14:06:17+00:00 June 8th, 2016|

In Fusion, you can link the salesperson to their network login or create shared salespeople by disconnecting them from the network login.

Database Growing a bit to Large?

By | 2017-05-16T14:06:22+00:00 June 6th, 2016|

We've improved our "Remove Orphans" tool to shrink more tables. Remember, it's important to make sure you have proper SQL nightly maintenance scripts running.