From your initial encounter with Fusion you can tell this is a different rental software experience; all Windows based, in a very user friendly and very business aware state. The program has extensive groups of customer relationship data, inventory management data, and financial data in a concise and easy to understand format.
Synergy International is a company founded by industry people, not computer people. People who have had to sub-rent items, people who understand the adverse affect this can have on your bottom line. People who know that overbooking is a tragedy, and that you must track missing items.
We recognize that inventory availability is different between a table and table cloth when they return from an event. We recognize that one of those two items requires cleaning once they make it back to your store. Moreover, expenses such as cleaning and other costs must be factored into the rental price.