Package Price Updates

As a nice year-end treat, we have added a feature to Blazor to update the cost and revenue in a package. This isn't available in Fusion, just our newest release for Food, Beverages, and Equipment.

By |2023-01-02T18:13:03-05:00December 30th, 2022|Uncategorized|0 Comments

Azure Outage – 12/12/2022

This morning there was sluggish performance due to a networking outage at Microsoft Azure according to their support team that affected many of our products. For some, the networking issue was minimal and for others, it was significant at times.

By |2022-12-12T16:56:09-05:00December 12th, 2022|Uncategorized|0 Comments

Quickbooks Online Update

We have a new Fusion release for Quickbooks Online and Transaction Pro. That's it in Fusion for this update we have been jamming non-stop on Blazor improvements. In fact, the major release from Microsoft came out this week and that's been what we've wanted for the final release.

By |2022-11-11T19:06:14-05:00November 11th, 2022|Uncategorized|0 Comments

HelpDesk Migration Started

The scheduled migration from Kayako to Zendesk has started today, Friday, October 28th @ 5 PM EST and it should be completed by tomorrow at about Noon. Any tickets created or updated after the migration started will likely not be migrated over and will be hand entered into Zendesk over the weekend.

By |2022-10-28T17:02:59-04:00October 28th, 2022|Uncategorized|0 Comments

We are Migrating from Kayako to Zendesk

We've been with Kayako for over 15 years. Last year, they forced us to upgrade to their newest system. Not a big deal, after all, we are software people and recognize change is required. However, what we didn't expect was to have the cost of our "helpdesk" software increase 10-times in 24 months and that's [...]

By |2022-10-21T17:27:19-04:00October 21st, 2022|Uncategorized|0 Comments

Fusion October 10th Update

Below is a recap of the changes since the last release:  Fusion Additional Checklist/Timeline logic to Beverage, Equipment, Staff, and Miscellaneous Event Editors Increase Tax Exempt ID field Increase the Production Notes field sizes Add the ability to remove the Credit Card Processor Modified the costing logic on the "Miscellaneous On-the-Fly" editor Added Pending orders [...]

By |2022-10-10T11:40:23-04:00October 10th, 2022|Uncategorized|0 Comments

Tax Exempt ID Increase

We have increased the size of the Tax Exempt ID field in a variety of locations, customers, prospects, and events. We've increased the field size from 18 to 30 characters to accommodate changes in various jurisdictions.

By |2022-10-10T11:08:23-04:00October 7th, 2022|Uncategorized|0 Comments

Checklist/Timeline Buttons

In our mid-September update, we released a new feature adding "checklist or timeline" entries via the Event Recipe Item Editor. It worked perfectly and was a huge timesaver according to our clients so we've added this same button to all the additional Event Entry Editors.

By |2022-10-10T11:06:36-04:00October 6th, 2022|Uncategorized|0 Comments
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