My company is based in several locations. Can you help my firm?
Fusion™ is based on Microsoft SQL Server™ which is extremely fast and scalable! We can accommodate any number of users over a large geographic area.
Can Fusion™ grow as I do?
Yes. Since all the available installation styles have the exact same SQL database, you can move up or simple add more users as required!
What kind of label printer should we have?
It is our recommendation to have or purchase a Zebra printer in order to have the most efficient label-printed experience.
Do you have a POS associated with Fusion?
Yes we offer wired or wireless POS that uses Fusion as the engine. These are great where mobility is required like a stadium, park, or food truck.
Last time I did this the data entry took forever. Do you all do data entry?
Absolutely, and we do it quickly and accurately. Since we have staff who understand the program, we only need to do it once! Show us what data you have and we will make it happen. Having the data already inputted makes training more efficient and it gets you operational much quicker.
What are your annual license and support fees?
This depends upon which style installation you have. With the LAN version it is a calculated percentage of your system; with the Data Center and Web services styles there are no additional fees.
I have spent a fortune on my brand. Can you do something other than vanilla canned reports?
With over two decades serving this industry we are extremely sensitive to reports looking like yours! In fact, we have a number of templates that can show off your logo on more than 400 reports. If you want, we can build custom documents tailored specifically to your firm.
Will you come to my office to train?
Yes. We can come to you, train over the internet, or you can come to us. Our understanding your business is important in giving you the best ROI in your investment. We were in your business before we started Synergy International and can really make a difference.
My business is unique how can you accommodate those needs?
Our breadth of experience in different markets has taught us a great amount about how businesses operate. On occasion, we do find the need to add features to make your unique items part of our product so Fusion™ works as you do.
Do I need any special hardware?
In the web services version you need a relatively modern machine, but in the other option, the processing takes place on your server or ours so any PC or MAC with an internet connection will work well. Some operating systems need to have free updates installed.